Effective Date: January 1, 2026
WindsorWater.ca (“Windsor Water,” “we,” “us,” or “our”) is committed to protecting your privacy and
safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and
protect personal information when you visit our website https://windsorwater.ca, use our services, or
interact with us.
This policy is designed to comply with applicable Canadian privacy laws, including the Personal
Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Information that can identify you as an individual, such as: – Name – Email address – Phone number – Mailing
address – Billing and payment information – Account or membership details
b) Non-Personal Information
Information that does not directly identify you, including: – Browser type and version – IP address – Device
information – Pages visited and time spent on our website – Referring website or search terms
2. How We Collect Information
We collect information in the following ways: – When you fill out forms on our website – When you contact
us by email, phone, or online forms – When you register for memberships or services – When you make
purchases or payments – Automatically through cookies and similar technologies
3. How We Use Your Information
We use your information to: – Provide and manage our products and services – Process payments and
transactions – Communicate with you, including responding to inquiries – Manage memberships and
customer accounts – Improve our website, services, and customer experience – Comply with legal and
regulatory requirements
We do not sell or rent your personal information to third parties.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website
traffic. You may choose to disable cookies through your browser settings; however, some website features
may not function properly.
5. Disclosure of Information
We may disclose personal information only when: – Required by law or legal process – Necessary to protect
our rights, property, or safety – Shared with trusted service providers who assist us in operating our website
or business (such as payment processors), under strict confidentiality obligations.
6. Data Storage and Security
We take reasonable administrative, technical, and physical measures to protect your personal information
from unauthorized access, loss, misuse, or disclosure. Personal information is retained only as long as
necessary to fulfill the purposes for which it was collected or as required by law.
7. Your Rights and Choices
Under Canadian privacy law, you have the right to: – Access your personal information – Request corrections
to inaccurate or incomplete information – Withdraw consent (subject to legal or contractual restrictions)
To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or
content of those websites. We encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an
updated effective date. Continued use of our website after changes indicates acceptance of the updated
policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Windsor Water
3709 Tecumseh Rd E
Windsor, ON N8W 1H8
Canada
Email: [email protected]
Phone: +1 519-251-0249
This Privacy Policy applies solely to information collected through WindsorWater.ca.
